Refund policy

30-Day Return Window

• We accept returns and exchanges within 30 days of delivery, as long as items are unworn, unwashed, and in original condition.

Final Sale Items

• Discounted items, limited drops, and sale items are final sale and cannot be returned or exchanged.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged / Incorrect Items

• If we messed up, we fix it—no questions asked.

• Email us within 7 days of delivery with your order number and photos:
  preston@prestonharveydesign.com

Refunds

• Refunds are issued to the original payment method once the return is received and inspected.

• Please allow 3–5 business days for your bank to process the refund.