Shipping policy
Processing Time
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Orders are packed and shipped within 2–4 business days.
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During drops, sales, or holidays, processing times may extend slightly—your patience means a lot.
Shipping Rates & Delivery Times
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Rates are calculated at checkout based on your location and order weight.
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Domestic orders usually arrive within 3–7 business days after shipping.
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International shipping is available to select countries. Delivery times vary.
Tracking Your Order
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Every order comes with a tracking number emailed to you as soon as your label prints.
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Please allow up to 24 hours for tracking to update.
Lost / Stolen Packages
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Once your package is marked delivered, we are no longer responsible for lost or stolen items.
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If something goes missing, we’ll do everything we reasonably can to help, but we recommend filing a claim with the carrier.
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Double-check your address before placing your order—we cannot replace packages sent to incorrectly entered addresses.
Preorders
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If a preorder item is in your cart, your entire order will ship once the preorder item is ready.
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Preorder ETAs are estimates and may shift slightly due to production timelines.